Appliance Repair in Calgary, AB

Biggest crooks in Alberta. They don’t have technicians who work direct for the company they sub contract there work out and switch technicians every few month none of the employees have worked there longer than 3 months which goes to show you how bad of a company it is. There work ethics and experience is so bad honestly words cannot describe. I wouldn’t use them if they paid me to service my appliances.

Mark did an excellent job repairing our LG refrigerator. He’s an experienced LG, Samsung, and multi-brand refrigerator technician—professional, prompt, knowledgeable and easy to deal with. He fixed the problem, explained everything clearly, and gave us helpful maintenance tips. Highly recommended. Thanks, Mark!

Mark fix our washer . I will recommend them

Advanced appliance was dispatched to our home through a Home Depot warranty program to assess our dishwasher, which was making an abnormal noise (for two years we could not hear the dishwasher running when we were standing in the kitchen, we can now hear it in our bedroom upstairs). The technician who came to our house looked inside the dishwasher for about 30 seconds, then sat beside it for half an hour while it ran, watching videos on his phone in another language. After that he informed us that this was “normal” and despite us indicating it had never made this sound for 2 years of operation, he refused to inspect it further. After trying to get Home Depot to resolve the issue and send a new technician from a different company and having no luck, I called Advanced Appliance directly to see if they would send a different technician to our home. I was told I was not able to speak directly to a manager, and the receptionist simply read me the report of the original technician and said they would not send anyone else. I was hopeful a small business seeking a solid reputation would be willing to waive a service call fee to send a more competent and responsive technician, unfortunately this was not the case. As such, I would not recommend this company given they aren’t even willing to spend the time on a phone call with a calm, yet dissatisfied customer.

“Excellent service! The technician Mark from Advance Appliance LTD, was professional, knowledgeable, and arrived on time. They explained everything clearly and completed the work efficiently. Very satisfied with the service and would highly recommend!”

Two stars for the fix and timely scheduling, but what these guys charged me for the fix was so, so high. I'm reasonable about these kinds of things, but almost $700 to replace a drain pump on a washing machine was a shock to the system. And they weren't even going to provide me with an invoice with a breakdown of the costs had I not asked for one, they just kept messaging me to ask when I was going to pay. Please try other companies, I regret going with Advance Appliance.