We Need More Information & Confirmation
This page is for obtaning necessary information about the appliance to be serviced for future appointments.
For Warranty Claims , Customer must show proof of purchase ready prior to technicians visit or update here on this page, ex. invoice, bills, receipt,proof of delivery.
Take picture of the following important information we need. This will us help avoid delays of your service appointments or repairs to be done.
1.Model# Serial # Tag is located on the unit itself ( required ) – upload important
2.Any consmetic or damage you are complaining ( required if damage is visible ) upload optional
3.Any Error codes that you see on screen unit – upload optional
4.Record Noise Complaints ( record using your phone if noise are intermittent ) – show to tech upon visit – optional
5.Reciept ,Invoice,Bill, Proof of Delivery – ( we dont accept bank records showing the purchase ) – must show proof
NOTE TO CUSTOMER: You recieve this link because we need something important for this service request. If you cant provide the necessary details we ask or having difficulty obtaining it, contact the seller or dealer were you purchase the appliance to obtain a copy of the information we need.
You must contact whirlpool customer support if you are going to cancel your appointment within 24hrs to avoid fees or no show appointment.
CALL 1-800-807-6777 MON-FRI 8AM-8PM (EST)
failing to comply with this necessary information we need, is subject for review and the service maybe rejected.
If your address is difficult to find, take a screenshot using your phone with your location showing in google maps view. or share a copy link of of your location using googlemap, you can also provide us street marking or landmark for the technician to easily find your address.
Make sure to review your manufacturers warranty policy which can be found on your manual or visit https://www.whirlpool.ca/en_ca/owners.html . Some issues may not be covered under warranty and the customer has a responsibility to pay any service fees, labor & parts.