Advance Appliance Ltd

How to Find the Model & Serial Number on Your Appliance

Helping homeowners in Edmonton, Calgary & Red Deer book faster, accurate appliance repairs.

Why Your Model Number Matters When Booking a Repair

When booking an appliance repair appointment, it is very important to provide the model number. This information allows our team to pre-diagnose your appliance before we arrive. By identifying the most likely issue in advance, we can come prepared with the common repair parts—as long as they are available in our inventory. This helps fast-track the repair process, reduces delays, and increases the chances of completing the repair during the first visit. It is also helpful to provide the serial number and the series numbers when available. These are usually printed on a sticker or metal plate located somewhere on or inside your appliance.

Are you looking for your model number? Find your appliance below to help identify where its model label is located.

Where to Find the Model Number on Your Refrigerator

Refrigerators and freezers have model number labels in several easy-to-check locations. These tags help ensure accurate diagnosis and the correct parts for your repair.

Door Frame Open the fridge or freezer door and inspect the inner frame. Many brands place the sticker along the left or right side.
Interior Walls of the Refrigerator or Freezer Look on the inner side walls, often near the top or behind shelves. This is one of the most common locations.
Behind the Crisper Drawer Remove the bottom crisper drawer. The model tag may be located on the wall or base underneath.
Behind the Kick Plate Remove the lower grille or kick plate. Many older and newer models place a label behind this area for quick technician access.
Outside Frame for Most Deep Freezers Standalone deep freezers often place the model number sticker on the back or side of the exterior cabinet.

Tip: Refrigerator model numbers usually include sequences like “RF28R7351SR,” “WRS588FIHZ,” or “B36CL80SNS.” Always use the full model number for accurate repair support.

Where to Find the Model Number on Your Cooktop

Cooktops have model number labels placed in areas that stay protected from heat and spills. Check the following spots to locate your exact model number:

Under One of the Burners Lift the burner cap or remove the burner grate. The label may be located beneath one of the heating elements.
Under One of the Control Knobs Remove a control knob by pulling it straight up. Some manufacturers place the sticker underneath the knob base.
Underneath the Cooktop (if it lifts up) Some models allow the cooktop surface to be lifted for cleaning. The model tag may be attached underneath the main surface.
Down-draft Models – Under the Intake Grate For down-draft cooktops, remove the intake grate and check inside the vent duct area for the model label.

Tip: Cooktop model numbers may include both letters and numbers such as “JGP5030SL,” “KECC607BBL,” or “CG365P/S.” Always provide the full model number when requesting service.

Where to Find the Model Number on Your Washer & Dryer Combo Unit

Combo units (washer–dryer machines) have multiple label locations because both sides of the appliance function separately. Check these areas to locate your accurate model number:

Dryer Door Frame Open the dryer door and inspect the frame edges—this is a common location for combo units.
Front of the Cabinet (near the top) Look along the upper front panel. Some manufacturers place the model tag where both sections meet.
Inside of the Dryer Door The inner panel of the dryer door may have a label containing both model and serial information.
Inside of the Washer Door Front-load washer sections often place the label directly inside the door opening.
Washer Door Frame Inspect the door opening frame, similar to standard front-load washers.
Front or Side of the Base Unit (near the bottom) Some combo models place the identification sticker along the lower cabinet edges.

Tip: Combo unit model numbers may differ from traditional washers or dryers (e.g., “WM3997HWA,” “WWE660,” “WD90T6040”). Always provide the exact model for accurate repairs.

Where to Find the Model Number on Your Dishwasher

Your dishwasher’s model number helps identify the correct parts and ensures accurate diagnosis. These are the most common places to find it:

Inside Edge of the Unit (left, right, or top) Open the dishwasher door and look along the stainless-steel tub edges. Most brands place the model tag on the left or right interior frame.
Edge of the Door (left, right, or top) Inspect the door edge itself. The model label is often applied to the inner trim and becomes visible only when the door is open.

Tip: Dishwasher model numbers often include combinations like “SHXM78Z55N,” “KDTE334GPS,” or “DU1055XTS.” Do not confuse them with serial numbers, which are longer.

Where to Find the Model Number on Your Top-Load Washer

Top-load washers have model number tags placed in a few specific areas. Checking these spots will help you quickly locate the correct information for repairs or parts ordering:

Along the Top of the Control Panel Many top-load washers have the model/serial label behind or above the knobs, buttons, or digital display.
Under the Lid Lift the lid and inspect the underside. This is one of the most common locations for top-load washing machines.
Back of the Cabinet Look at the upper rear panel of the washer. You may need to gently pull the unit forward to view the sticker.
The Rim of the Tub (right rear) Check the right-rear section of the washer tub opening. Some brands place the sticker here for quick service reference.
Front or Side Base of the Unit (near the bottom) Inspect the lower front or side panels. The model label may be near the leveling feet or lower trim.

Tip: Top-load washer model numbers typically appear as a mix of letters and numbers (e.g., MVWC565FW, GTW465ASNWW). Always avoid confusing the model number with the serial number.

Where to Find the Model Number on Your Clothes Washer

Locating your washer’s model number helps ensure accurate diagnostics and the correct replacement parts. Here’s where to find it:

Back of the Cabinet (near the top) Many washers have the model label on the upper rear panel. You may need to pull the machine forward to view it safely.
Door Frame Open the washer door or lid and inspect the frame. Top-loaders often place the label under the lid; front-loaders along the inner rim.
Inside the Door Front-load washing machines commonly have a sticker directly on the inside of the door with model and serial information.
Front or Side of the Base Unit Some washers place the model sticker near the bottom front or side of the appliance, close to the feet or trim.

Tip: Washer model numbers often include a mix of letters and numbers (e.g., WTW5000DW, WF45R6100AW). Avoid confusing these with the serial number.

Where to Find the Model Number on Your Clothes Dryer

Your dryer’s model number helps technicians diagnose issues accurately and ensures the correct replacement parts are ordered. Here’s where to look:

Back of the Cabinet (near the top) Many dryers have the model and serial sticker on the upper rear panel. You may need to pull the dryer forward slightly to see it.
Door Frame Open the dryer door and look along the frame on the left or right side. This is one of the most common locations.
Inside the Door Some models place the label on the inner door panel itself—typically a small sticker with letters and numbers.
Front or Side of the Base Unit Check the lower sides or bottom front area of the dryer cabinet. Labels here are usually found near the leveling legs or front corners.

Tip: Dryer model numbers typically include a mix of letters and digits (e.g., YMEDC465HW, DV42H5000EW). Do not confuse them with serial numbers, which are usually longer.

Where to Find the Model Number on Your Oven

Locating the model number helps ensure proper troubleshooting, accurate parts ordering, and quick repair scheduling. Check these common areas on your oven:

Door Frame (side or bottom) Open the oven door and look along the inner frame. Most manufacturers place the model tag on the left, right, or bottom trim.
Side Panels (top, left, or right) On some ovens, especially built-ins, the sticker may be attached to the side panel. You may need to slightly pull the oven forward (only if safe).
Side Oven Frame Behind the Bottom Drawer Remove the warmer drawer or storage drawer at the bottom. The model label is often located on the frame behind it.
Inside the Vent Grill (not common) Occasionally, manufacturers place the sticker behind or inside the vent grill. A flashlight may help you view it clearly.

Tip: Oven model numbers usually include letters and numbers (e.g., WFE540H0AS, JGS760SPSS). Avoid confusing the model number with the serial number.

Where to Find the Model Number on Your Microwave

Knowing your microwave’s model number helps us diagnose issues quickly and order the correct parts. Here are the most common places to find it:

Door Frame (side or bottom) Open the microwave door and inspect the inner frame. The sticker is usually on the left, right, or bottom lip of the opening.
Control Panel Area (side or bottom) Check around the edge of the control panel where it meets the body. Often found on the inner frame when the door is open.
Bottom of the Microwave Carefully lift a countertop microwave and check the underside near the vents or base plate. (Do not lift built-in or OTR models.)

Tip: Model numbers contain letters + numbers (e.g., LMV2031ST). If the sticker is missing, check your user manual or purchase receipt.